Sales Development Manager
Hello
we are Itekako
Itekako (itekako.com) is a software development company with more than 15 years of experience working with Fortune 500, SMEs and startups around the globe. So far, we successfully finished 200 (and counting!) high-end challenging projects across 11 industries. We’ve grown to a team of +150 skilled and experienced software engineers and technology experts who are focused on providing real business value to our clients. We often run in sprints (agile methodology), but essentially we are marathoners - the people we work with and the clients we work for have been with us for a long time.
Name of our company has two stories that reflect our nature. It is combination of two words in Serbian language IT (as information technology) & kako (how) which reflects thru curiosity in everything we do. It also means double confirmation that reflects our delivery culture.
Job description
Sales Development Manager
As the first member of our sales team, the Sales Development Manager role is a pivotal one. This position presents an excellent opportunity to shape and influence the future direction of our sales department. You will collaborate directly with the CEO and business managers, fostering close working relationships that will be important to the future company’s growth and success.
- Develop and implement strategies for sales process from prospecting to negotiating contracts and closing deals
- Identify potential leads through various methods of outbound prospecting, including cold calls, email outreach, sales campaigns and networking events
- Grow the pipeline of opportunities and provide an accurate reporting of sales outcomes and activities in our CRM system
- Help (re)define and structure an appropriate data-driven / KPI-based sales funnel for leads
- Lead the onboarding of new clients and support managing relationships with current ones, ensuring satisfaction and identifying upsell opportunities
- Have a clear understanding of client needs and work closely with business executives in order to tailor packages accordingly
- Be our advocate in networking events and support marketing activity
- Be a sales and growth mindset promoter while collaborating with colleagues at all levels
- At least 5 years of experience in a similar position in IT software sales with direct revenue accountability
- High level of technical expertise and a deep understanding of IT solutions and services (previous experience in IT is a must, outsourcing is a plus)
- Experience in building opportunities' pipeline through outbound activities – market research, business analysis, networking, and referrals
- Experience in leading the full sales process – from prospecting through deal signing to growing the existing business
- Experience in working with the companies at different growth stages – start-ups, scale-ups and enterprises
- Well-established network within an industry
- Thorough market knowledge and the ability to identify high-potential target clients and growing industries to focus sales efforts effectively
- Highly motivated, results-driven and able to work independently
- Strong networking, partnership building and negotiation skills
- Excellent communication skills and fluency in English, both written and verbal
- Competitive remuneration package and with performance-based incentive schemes
- Remote position with flexible working hours
- As our first official sales hire, you’ll have a central impact on the business and a challenging opportunity to shape a new Sales and Client Relations unit within the company
- A high degree of collaboration and autonomy