Privacy policy

The goal of Privacy Policy is to inform you about the data that is collected within this website, how we use that data and how to provide you with other important information for accomplishing your rights about personal data protection. Our Privacy Policy provides lawful and transparent data collection, limitation of storing and data security in accordance with the New Serbian Law on Protection of Personal Data and General Data Protection Regulation.

Handler

ITEKAKO DOO BEOGRAD
Office: Terazije 23, 11000 Belgrade, Serbia
Phone Number: +381 (0)11 40 78 146
E-mail: office@itekako.com

If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact the Data Protection Officer (DPO) at privacy@itekako.com.

Processing purpose

Purpose of data processing is exclusively for informing visitors of our website about products and services that we can offer, as well as establishing contact with persons that are interested in working with us.

Data that we process doesn’t have the purpose of direct marketing.

Information we collect

We process exclusively personal information of our website visitors (name, surname, e-mail address and phone number) that were willingly provided by filling up the contact form.

Your rights

Visitors to our website, whose data we handle, have the right to contact us via e-mail and seek insight of this information, updating or erasing personal information.

All about privacy policy

Privacy policy aims to inform which personal data we collect using this web page (website), how we use that data as well as providing information about other important information to exercise rights related to Personal Data Protection. Our Privacy Policy defines relations regarding personal information held (owned) by the company with the goal to respect privacy rights that are guaranteed by international and national regulations.

In order to respect the principle of processing data defined within the New Serbian Law on Protection of Personal Data and general regulation of GDPR, our Privacy policy ensures lawful and transparent data collection, precisely defined purpose of processing with the least possible information scope needed to fulfill it, data accuracy, storage limitation and data safety.

Handler information

ITEKAKO DOO BEOGRAD
Office: Terazije 23, 11000 Belgrade, Serbia
Phone Number: +381 (0)11 40 78 146
E-mail: office@itekako.com

If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact the Data Protection Officer (DPO) at privacy@itekako.com.

Itekako doo has assigned DPO. ( privacy@itekako.com.)

Personal Data collected and processing purpose

We process exclusively personal information of our website visitors (name, surname, e-mail address and phone number) that were willingly provided by filling up the contact form.

Purpose of data processing is exclusively for informing visitors of our website about products and services that we can offer, as well as establishing contact with persons that are interested in working with us.

Data that we process doesn’t have the purpose of direct marketing.

Legal basis of processing

Information collected from the contact form (name, surname, e-mail address and phone number) is processed based on our legitimate interests to inform potential customers in detail about the products and services that we offer respectively based on the consent in case that it involves persons that are interested in working with us.

Access to your personal information

Access to personal information is available to our employees that are assigned to this sort of communication, and which are obligatory to maintain confidentiality of personal information that they process.

Data recipient

Personal information that we hold is not revealed to other parties.

Persons rights and storage period of personal information

Visitors of our website, whose data we handle, have the right to contact us via e-mail and seek insight of this information, updating or erasing personal information. Furthermore, they have rights of information limitation, right to withdraw consent to process (in which case we will stop with processing if consent is the only base of processing), right to object and submit complaints to the trustee as well as other rights in accordance with the law.

Itekako would appreciate the effort to, before a complaint is submitted to the trustee, contact us so that we can try and fix the issue.

Personal data that we hold in this way is kept as much as it’s needed to accomplish the purpose that it was collected for.

Personal data safety

By applying adequate technical and organizational measurements we have removed risks of accidental or unlawful destruction, loss, change, unauthorized revealing of personal data or unauthorised access to personal data that is transferred, stored or in other ways processed.

Itekako maintains optimal security level and confidentiality of personal data using the most contemporary architecture services, taking into account availability, integrity and safety of personal data. This is achieved through usage of different technologies, such as password usage, encryption, limitation and recording access to personal data, using firewall, protection of Denial of Service attack (DDoS) creating backup copies of information, protection from viruses and spams, using HTTPS protocols, using redundant data storing system, continues supervision of systems and services, as well as other technologies used to enable safe service usage.

However, data transfer using the internet can never be completely safe beside all of the taken precautions. In this connection, risk of information misuse is borne by the data provider as well.

Cookies

Cookies are small textual databases that are sent to your computer or mobile device during your visit to the website, and can later be accessed. By the virtue of cookies insight is provided about the interests about individuals that are visiting the website, which can then help to improve user experience for all visitors. Most of the users automatically accept cookies, but those that don’t want to, don’t have to accept them.

We use cookies exclusively for website functioning, respectively those that allow browsing through our pages. Cookies are active only while you are on our website. They can be used to learn about website visitation statistics, but we do not own your personal information.

If you would like to, you can decline usage of cookies by selecting adequate settings in your browser, however if you choose to do this you might not be able use all of the website's functionality.

Changes in Privacy Policy

Privacy policy can be changed according to needs and regulations. Every change of this policy will be announced on the landing page of our website.

Children

This website is not intended for children, thus Itekako will not collect data related to persons under the age of 15. In case it is determined that such data was accidentally collected, it will permanently be deleted without any delay.

International Data Transfer

Hosting servers are located in the the European Economic Area ("EEA"), so your personal data are not transferred outside European Economic Area ("EEA"). We distribute resources across 2 regions and 6 data centers in Europe.This helps ensure all of our customers comply with specific data residency requirements and regulations.

We may transfer your personal data to those services providers in countries outside the EEA in order to undertake marketing activities. We have put in place appropriate measures to ensure that your personal data are treated by those third parties in a way that is consistent with and in respects with EU laws on data protection. If you require further information about these protective measures, please contact us at privacy@itekako.com.

Contact

If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact the Data Protection Officer (DPO) at privacy@itekako.com.

Itekako uses cookies and other similar technologies on this website to improve your user experience. To learn more about this, please take a look at our Privacy policy. With accepting the 'Accept cookies' option on this banner, you agree to the use of cookies.